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Jobber

Field service management application


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Published 01/21/2015 and rated Ratingstars4 4 out of 5 stars
by AppAppeal Editor
What can you use the app for?

Jobber is a full-featured field service management app that serves the needs of small and medium sized service business, without holding back on capability. The software is used by a number of industries, including landscaping & lawn care, maid services, commercial cleaning, pest control, plumbing, electrical, security and more. The core features of the app fall under 7 areas: scheduling, invoicing, client management, quoting, routing, task management, and reporting. Jobber also offers a fully functional mobile app that supports all devices.

Jobber’s scheduling tools include advanced functionality that make it flexible enough to handle all kinds of jobs, whether they are one-time or recurring. You can use the routing tool to map the route to unscheduled jobs, helping to set the days’ priorities. Real-time updates, job timing and job tracking help connect mobile field staff and office staff. Upon completion of jobs, Jobber lets workers invoice their clients directly from the app, integrating with a number of payment partners. Jobber also helps teams bid on work, with integrated quoting & estimating tools built on professional templates.

Jobber helps to manage both customers and staff, offering client management and task management tools. The Jobber CRM lets you keep track of customers, their contact information, job statuses, work history, notes, attachments, and everything else you need to know. Tagging and custom fields help you categorize clients and better organize jobs, quotes and invoices. The task management tools in Jobber include a task calendar, task assigning, automated reminders, and employee task lists. Jobber also offers built-in and customizable reports to monitor all areas of the business, along with a selection of optional add-ons.

Jobber screenshot
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What is the history and popularity of the app?

Jobber was founded in 2011 by Sam Pillar and Forrest Zeisler. The app was designed as a fast and simple aid for field service businesses. The Jobber team has grown to some 20 staff members and their customer base has grown with it. Their customers include small businesses as well as larger medium-sized companies. The website has a number of customer testimonials and case studies you can read.

What are the differences to other apps?

While Jobber is more geared towards SMBs rather than enterprises, this does not mean the app holds back functionality. Jobber covers all areas of the field service business - from scheduling, invoicing and quoting, to customer management and task management. While other apps of this nature cover only a handful of these areas. Not only does Jobber cover all areas of the business but it does so comprehensively, offering flexibility and functionality in each area. Furthermore, Jobber offers a number of free and paid-for add-ons, such as expenses management and GPS tracking, for those who need extra functionality.

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How does the web app look and feel to use?

Jobber adopts a simple green and white interface that is clean and uncluttered. There is a top navigational header with 5 tabs: Dashboard, Calendar, Clients, Work and Management. The dashboard view shows a summary of the day’s activities, including recommended actions, jobs in progress, jobs completed and upcoming jobs. It also includes a timer and the total number of hours worked, as well as pending invoices. The Work tab gives access to all quotes, jobs, timesheets, and other additional add-ons such es expenses. The navigation and layout of the app is straightforward and logical, making it quick for all team members to adopt.

How does the registration process work?

You can sign up for a free 30-day trial of Jobber directly from the homepage of the website. You simply need to fill in a form requesting your company name, full name, phone number, email and password. No credit card or contract is required and the trail gives you access to all the features and add-ons.

What does it cost to use the application?

Jobber’s pricing is straightforward with one set price for all users - $39 per month. This includes free setup and training, 2 user logins and unlimited employees. Additional logins cost $9 per month. The additional add-ons range from free to $9. Free add-ons include Expenses and Client Reminders. Paid-for add-ons include GPS Tracking, Chemical Tracking, ePayments, Timers & Timesheets, as well as Quickbooks & Xero integrations.

Who would you recommend the application to?

Jobber is a field service management app that serves the needs of many industries, some of these include: carpet cleaning, flooring, HVAC, maid services, landscaping, pest control, painting, renovations, security installation, window washing and commercial cleaning. The app’s features and pricing make it suitable for small to medium-sized business. Jobber is a useful tool for both office staff, managers and field workers alike.

  • Drag & drop scheduling grid to assign one-time and recurring jobs
  • Automated invoicing & billing with reminders and payment tracking
  • Job quoting & estimating with automated quote delivery
  • Automated route optimization with drag & drop job ordering
  • Task management with calendar, automated reminders and tasks lists
  • CRM for client information storage and search
  • Pre-built and customizable reports for all KPIs


Jobber video

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